How To
Spa... |
| Reservations |
In order to ensure that your favorite
experience will be available when you want it, we recommend that
you make your next appointment before leaving the spa. Credit card
or gift certificate number will be requested to ensure your reservation. |
| Arrival |
Your experience at Palmera Spa wil be maximized
when you arrive in time to prepare. Allow at least 15 minutes to
sign in, slip into a robe, sip a beverage and relax while you clear
your mind for the experience. |
| Cancellations |
If you have to reschedule or cancel, please
notify us 24 hours prior to your scheduled appointment. A cancellation
charge of 20% will be made if you fail to arrive for your treatment. |
| Communication |
Please make sure to communicate your treatment
preferences to receive the most out of your Palmera Spa experience. |
| Attire |
Please wear comfortable clothing. Robes and
slippers are available. Some therapies do not require disrobing.
If you are not sure, ask our friendly staff. Undergarments are not
necessary, but can be worn if you prefer. Our therapists are trained
to drape a sheet over any part of your body not being treated. |
| Atmosphere |
Please contribute to our tropical tranquility
by speaking softly and by refraining from cell phone and beeper use. |
| Spa Amenities |
We offer private shower, restroom and changing
sanctuary. Complimentary shampoos, conditioners and shower gels are
available. |
| Payments |
We accept Visa, Mastercard, Discover and American
Express. |
| Gratuities |
Gratuities are not included in our prices, but
are appreciated. We recommend a 15% to 20% gratuity on all services. |
| Discounts |
Receive a 10% discount from regular prices when
you pre-pay and book five of any Palmera Spa services. |
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We
reserve the right to refuse service to anyone. Your therapist may
terminate the service, without refund, for any use of inappropriate
language or actions. |